Engaging with Automation: Understanding and Designing for Operation, Appropriation, and Behaviour Change

Abstract

Automation has been permeating our everyday lives in various facets. Given both the ubiquity and, in many cases, the indispensability of ubiquitous automated systems, creating engaging experiences with them becomes increasingly relevant. This workshop provides a platform for researchers and practitioners working on (semi-)automated systems and their user experience and allows for cross-discipline networking and knowledge transfer. In a keynote talk, paper presentations, discussions, and hands-on sessions, the participants will explore and discuss user engagement with automation for operation, appropriation, and change. The results of the workshop are a set of research ideas and drafts of joint research projects to drive further automation experience research in a collaborative interdisciplinary manner.