Öğrenci Memnuniyetine Dayalı Yüz Yüze, Uzaktan ve Hibrit Eğitim Modelleri için Performans Analizi

Abstract

Learning is to bring about permanent behavioral change in the individual. Different methods and models are used for the realization of learning. The face-to-face learning model, which has served education for many years, leaves its place to other models with the development of technology. However, some lack of enthusiasm and deficiencies experienced during this transition process affect the learner's decisions in terms of psychological, technical and educational competence. The situation is interesting when students are asked to make a choice between face-to-face education, distance education and hybrid education. The present paper focuses on the comparison of the Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) and VlseKriterijumska Optimizcija I Kaompromisno Resenje (VIKOR) to resolve preferences in education methods in higher education system. The ranking of the different education methods can be similar to solving multiple criteria decision-making (MCDM) problems. In this paper, Analytical Hierarchy Process (AHP) -TOPSIS based approach was used. Then it was tested using the VIKOR method to validate the results obtained and the proposed model. The study was conducted with 4009 university students answering the survey questions. Despite technological opportunities and changes, face-to-face education model emerges as the most preferred model, it is followed by hybrid model and distance education model.