Project Performance Indicators for Measuring Construction Performance in Mumbai

Abstract

The aim of the study is to evaluate and rank a range of performance indicators that industrial experts regard as important, with the key identified indicators being those associated with the overall project characteristics. This paper presents the result of survey of indicators for measuring the performance of construction projects in Mumbai. A list of performance indicators is prepared based on a comprehensive literature review. These indicators grouped under 11 categories denoted as Key Performance Indicators are used to develop a survey questionnaire and RII is subsequently used to analyze the survey results and determine the relative importance and rankings of various PIs. The results reveal that the top Key Performance Indicators to evaluate the success of construction projects (in descending order) are-cost, time, safety, productivity, satisfaction, quality, knowledge and service.