Analysis of Accessibility to City Transport Performance Based on Passenger Perception with Case Study: Tambak Osowilangun Terminal Route

Abstract

Large urban areas certainly require transportation facilities and infrastructure that reach all corners of the city administration area. Inequality in the number of passengers is unavoidable due to differences in accessibility of each region. One example of the imbalance in the number of passengers is very clearly seen in two large terminals serving Surabaya city routes, namely the Purabaya terminal and the Tambak Osowilangun terminal. This study aims to describe the effect of accessibility factors on the performance of urban transportation with the Osowilangun Pond Terminal route based on passenger perceptions. The method used in this study was a questionnaire survey with 120 respondents. The survey was conducted at the Osowilangun Pond Terminal as a lonely route location for passengers. The analysis shows that the indicator of the lack of public transportation modes that serve the route results in the lack of access to the Ososwilangun Pond Terminal and the impact on the lack of passengers going to the terminal.