Employee perception about performance appraisal and staff performance effectiveness among private health facilities in Ghana: The moderating role of aligned rewards

Abstract

This study examined the moderating influence of rewards on the link between workers' perception of performance appraisal and performance effectiveness within Ghana's growing private health organizations. Despite several studies on performance evaluation, rewards, and performance, the moderating effect of rewards in private health facilities has not been studied. The theory of feedback interaction served as the study's theoretical foundation. The study used a quantitative method by employing regression analysis (process macro 4.2 by Andrew Hayes) to analyze responses from 235 sampled participants. The findings revealed a positive relationship between workers' perceptions of performance evaluation and rewards and staff performance effectiveness. Conversely, rewards negatively and partially moderated the correlation between the perception about performance appraisal and performance effectiveness. This study has advanced the theoretical development of performance evaluation and incentives and provided evidence that practitioners and scholars must investigate performance management in the continually expanding private health sector.