The Hidden Psychological Costs of Virtual Work: Examining the Psychosocial Adverse Effects of Metaverse in the Workplace

Abstract

The rapid evolution of virtual and augmented reality technologies has significantly impacted workplace environments across various sectors. The interconnected and immersive environments that these technologies can provide to the users has often been referred to by the name of Metaverse. This paper provides an overview, based on current scientific literature, of the potential psychological impacts of Metaverse technologies in occupational settings, drawing on current research to highlight areas of concern such as cognitive overload, social isolation, distorted reality perception, and increased anxiety and depression risks. The study advocates for the development of guidelines and best practices to ensure a safe, rational, and ethical use of these technologies in occupational settings. By doing so, it provides insights for users, developers, policymakers, and industry stakeholders, aiming to foster responsible development and integration of these technologies into professional environments.