Residents' perceptions and satisfaction toward tourism development: A case study of Petra region, Jordan

Abstract

This study investigates whether local residents' sociodemographics and community attachment can influence their perceptions toward the impact of tourism (economic, environmental, and sociocultural effects) and, further, whether these perceptions influence their satisfaction with local tourism management. The perceptions of 467 residents were surveyed from six communities in the region of Petra, Jordan. The results of a regression analysis indicate that the respondents' sociodemographics and community attachment influence their perceptions of the impacts of tourism. Gender and distance from tourist sites are found to be very important factors that influence local residents' perceptions. In addition, the perceived economic impact is the most important aspect for these respondents, and perceived negative impacts do not significantly influence their satisfaction. Suggestions for future studies in the region and possible implications are discussed.