A design process management method for product-service systems

Abstract

Product-Service Systems (PSS) has been regarded as an attractive business concept that create high added value by integrated provisions of products and services. Since both products and services are included in the design object, the PSS design process has become increasingly complicated. To support such PSS design process, this paper proposes a design process management method for PSS. The proposed method uses “PSS design cards” which organize the tasks in PSS design and enables designers to grapple what they need to focus on during PSS design process in a tangible way.