Remote Expert Assistance System for Mixed-HMD Clients over 5G Infrastructure

Abstract

When operating under adverse conditions or at distant locations, it is not always feasible to obtain the assistance of an expert on site. In such cases, remote expert assistance may provide a solution. Current remote assistance systems employ immersive data visualization or video-based communication. By introducing XR-based multi-user communication system to remote expert assistance solutions, we expect to improve the effectiveness of both the operator and the supporting experts. Our multi-user XR collaboration demo integrates XR and cloud/network technologies. It enables three users to collaborate in a way that makes them feel that they are solving a challenging task together.