Empowering artificial intelligence for knowledge management augmentation

Abstract

This study investigates the transformative potential of artificial intelligence (AI) in enhancing knowledge management (KM) systems. Organizations face challenges with vast data accumulations and fragmented knowledge silos that traditional management systems cannot efficiently address. This research highlights how knowledge capture, retrieval, and synthesis can be automated to improve organizational performance. This research endeavors to unlock AI's potential, propelling organizations towards a future where knowledge management is efficient, inherently collaborative, and astutely informed, marking a significant evolution in organizational dynamics in the digital age.