Research on the use and satisfaction of social media for the disabled: An analysis based on qualitative interviews

Abstract

Social media is one of the keys to helping people with disabilities integrate into society. It can empower people with disabilities so that they can participate in social activities like normal people. This article interviewed special groups with cerebral palsy and leg and foot disabilities in the community and on social media platforms. Based on the analysis of interviews, people with disabilities use the communication function of social media to chat with familiar people and other functions for entertainment. Social media has no barriers and restrictions, which can be better integrated into social life for people with disabilities. At the same time, the convenience of social media helps people with disabilities solve difficulties in social life and meet their use and needs. In addition, in view of a series of problems such as the use of the Internet by persons with disabilities exposed some complex functions and the lack of exclusive websites for persons with disabilities, this paper provides some improvements for the future use of the Internet by persons with disabilities.