Public policy and its impact on innovation, competitiveness, and performance in the tourism sector

Abstract

The aim of this research is to analyze the impact of public policy on innovation, competitiveness, and performance of 100 small and medium-sized enterprises in the tourism sector, in the Department of Valle del Cauca, Colombia. For this purpose, a quantitative empirical study was conducted using the equation model, which is considered ideal for research within the services sector. Theoretically, the model proves that a positive relationship exists between the constructs analyzed, which reinforces the empirical evidence that public policies constitute a dynamic axis for the organizational development of the tourism sector, as it favors the dynamics of innovation, competitiveness, and performance.