Escalas de medida da percepção da qualidade do ambiente hospitalar - um estudo em Unidades de Dor

Abstract

This study aimed to improve and validate two scales measuring perceived quality of hospitals' physical and sociofunctional environments. Two hundred and twenty-two users of Portuguese Pain Care Units participated in the study. The results obtained by Confirmatory Factor Analysis confirmed the factor structure of the perceived quality of the physical environment scale, composed by five factors: Spatial-physical comfort, Orientation, Quietness, Views and lighting and Temperature and air quality; and the factor structure of the perceived quality of social-functional environment scale, composed by two factors: Social and Organizational Relationships and Privacy. Because the quality of hospital environment is an important predictor of users' well-being, the factorial validity of these scales is useful for the study and promotion of healthier hospital environments.