Comparison between TAM, EUCS, TTF analysis to evaluate user acceptance for conference management system

Abstract

User acceptance is one of the significant factors in knowing the success of new information systems. This can be identified from users who are willing to use new information systems to support their productivity. Discovering the level of user acceptance, a structured evaluation is carried out by using evaluation models. There are various evaluation models to determine user acceptance of information systems. The popular one is TAM (Technology Acceptance Model), End User Computing Satisfaction (EUCS), and Task Technology Fit (TTF) Analysis. The main aim of the paper is to shed the appropriateness of TAM as the evaluation tool for web-based conference management systems by comparing TAM with two other evaluation tools. According to a designed methodology, a systematic literature review was carried out to evaluate the latest developments on the topics of the TAM and two other model evaluation tools and to find out which model is the appropriate for evaluating the Conference Management System (CMS).