Gestão da saúde: O uso dos sistemas de informação e o compartilhamento de conhecimento para a tomada de decisão

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Abstract

This study aimed to analyze the use of Health Information Systems in the decision-making process by the management from cities located in Southern Bahia, Brazil. A qualitative approach was employed; subjects were 16 secretaries of health. Data were collected through interviews and subject to the content analysis technique; Knowledge Management was used as the theoretical framework. The managers are still beginners in the use of Health Information Systems; several actors are involved in the decision; there is low qualification in Health Information Systems; managements implement innovation, even if incipiently; difficulties happen when a new system is established and because of internet access. It was concluded that Health Information Systems’ use to support knowledge production has not reached yet its full potential; it is suggested that management should promote the strengthening of the information culture and should seek to construct knowledge based on the expertise of different actors for the decision.

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Pinheiro, A. L. S., Andrade, K. T. S., Silva, D. de O., Zacharias, F. C. M., Gomide, M. F. S., & Pinto, I. C. (2016). Gestão da saúde: O uso dos sistemas de informação e o compartilhamento de conhecimento para a tomada de decisão. Texto e Contexto Enfermagem, 25(3). https://doi.org/10.1590/0104-07072016003440015

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