Privacy concerns in enterprise social travel: Attitudes and actions

Abstract

Privacy in travel refers to the way people manage their personal travel information and their willingness to share this information with others. Travel privacy concerns affect the amount and type of information people are willing to share within social networks, before or after their trip. Our study focuses on privacy and sharing concerns regarding business travel in an enterprise setting. We briefly present Voyage, an enterprise social travel application, and describe a study based on qualitative and quantitative data that inspects privacy and sharing concerns in business travels. We found that most employees are theoretically willing to share their business travel plans, but in practice they share less than expected. Further, most employees are less concerned to share their past travel information than their future plans. Based on our study, we suggest guidelines for the development of location based and enterprise travel applications. © 2011 IFIP International Federation for Information Processing.