Smart Governance Implementation in Balikpapan City, East Kalimantan

Abstract

The purpose of this study is to analyze the implementation of smart governance and the strengthening of city resources in order to support Smart Governance in the city of Balikpapan. This research adopts qualitative descriptive method using interview and observation techniques, and data were then analyzed. Results found that the application of smart governance in the city of Balikpapan was not yet well implemented so it was necessary to strengthen local government resources that include institutions, budgets, and IT (information technology) tools, in the dimensions of local government, and increase community participation and community use for the application in the community dimension.