Compliance in crisis: Concern, trust and distrustful complacency in the COVID-19 pandemic

Abstract

Two studies tested a distrustful complacency hypothesis, according to which either concern or political trust would be enough to sustain law-abiding attitudes and compliance with health-protective policies during the COVID-19 pandemic; but the absence of both concern and trust would result in markedly lower support and compliance. Study 1 supported this hypothesis with NatCen nationally representative sample of Great Britain (N = 2413; weighted regression analyses), focussing on law-abiding attitudes. Study 2 (preregistered) replicated these findings with a representative sample (N = 1523) investigating support for COVID-19 policies and compliant behaviour. Participants who were less concerned about the consequences of the pandemic (for themselves and for others) and simultaneously less trustful of the government expressed weaker law-abiding attitudes and reported less compliance with COVID-19 restrictions. These findings have implications for policy and public health strategies in time of crisis.