Technology as an Emerging Educational Tool for Tourism Information Sourcing: A Content Analysis 2006 to 2018

Abstract

Emerging technologies present an increasing assortment of approaches to support and enrich learning environments. The purpose of this study was there-fore to investigate the impact of technology as an educational tool for tourism in-formation. Based on content analysis a total of 22 studies on technology and tourism published over a 12 year period from 2006 and 2018 were examined, systematically presented and discussed. The presented study was qualitative in nature. It highlighted the extent to which travellers have embraced technology for tourism information searches and sources. Recurring trends based on review of literature were identified. Two main themes were observed, first, being technolo-gy in tourism education and second, being the use of user-generated content in tourism. In conclusion it can be established that learning about travel and tourism through social media was not only for travellers who depend on tourism information but also tourism companies who depend on traveller re-views and marketing promotions for their facilities.