Single-Server Queueing Systems with Uniformly Limited Queueing Time

Abstract

The paper considers the queueing system GI/G/1 with a type of customer impatience, namely, that the total queueing-time is uniformly limited. Using Lindiley's approach [10], an integral equation for the limiting waiting- time distribution is derived, and this is solved explicitly for M/G/1 using an expansion of the Pollaczek-Khintchine formula. It is also solved, in principle for Ej/G/l, and explicitly for Ej/Ek/l. A duality noted between GIA(x)/GB(x)/l and GIB(x)/GA(x)/l relates solutions for GI/Ek/l to Ek/G/l. Finally the equation for the busy period in GI/G/l is derived and related to the no-customer-loss distribution and dual distributions. © 1964, Australian Mathematical Society. All rights reserved.