CONSUMER PREFERENCES IN THE FASHION INDUSTRY: A COMPARATIVE ANALYSIS IN DEVELOPING AND DEVELOPED COUNTRIES

Abstract

This study has taken into consideration the most important factors that influence consumers’ choice of clothing by analyzing some of the most popular brands in the market. The study was completed in two countries making a comparison between the preferences of consumers in a developed and developing country. The method used is the Analytic Hierarchy Process (AHP), which, by structuring the problem, makes it easier to classify the criteria that influence consumers’ evaluation of clothing brands. Six main criteria, sixteen sub-criteria, and different fast fashion brands were considered. The results of this method revealed different priorities regarding the criteria between the two regions even though the most preferred brand was the same. These results help the companies included in the study to not only improve their products, but to have a better approach to the customer, and strengthen their competitiveness.