A novel feedback knowledge management system (FKMS) in educational perspective

Abstract

The paper introduces a novel knowledge management system, it describes the process of developing a feedback system for schools where we connect students, school administration, and the ministry of education all together in order to facilitate the learning process and make sure that the students get the proper teaching, it is also a chance for them to have a voice and for their requests to be answered. We believe that this system could fill in the gap that schools in Saudi unfortunately have between students and the people in the administration. This paper further illustrates the details about the system itself and how it came. The paper discuses knowledge application systems in general and describes their components and the different types of technologies and mechanisms that are used for each different type to serve a distinct purpose. Different types are explained with supplementary figures and diagrams. The paper describes the proposed system in depth beginning with an overview of the idea itself and presents the initial architecture of the system as well as a complete prototype of its functionality. This section is supplemented with a survey we conducted targeting middle and high school students as well as all the patterns and tables needed for creating the system. It also presents a comparison between our system and an existing one that is similar but applied in another field. Limitations and benefits of the proposed systems are also described comprehensively. The last part summarizes the work we have done as well as list some of the challenges and lessons learned for future growth and improvement.