Improvement of job satisfaction and organisational commitment through work group identification: An examination of the quantity surveyors in Hong Kong

Abstract

Though extant literatures in other sectors point to the fact that job satisfaction and organisational commitment are important for determining individual and organisational outcomes, limited related research has been conducted amongst Hong Kong quantity surveyors. Given cooperative working arrangement in the profession, work group identification is regarded as an important antecedent for determining job satisfaction and organisational commitment. The aim of this study is to examine whether work group identification improves job satisfaction and organisational commitment. A questionnaire survey is conducted to collect data from quantity surveyors working in private sector. A total of 71 valid responses are obtained from 509 contacted quantity surveyors in Hong Kong and used for the study. Bivariate correlation and multiple regression analyses are performed for indicating the significance of relationships amongst the variables. Data analysis results support most hypotheses. Work group identification is found to have significant positive influence on job satisfaction, affective and normative commitment. The finding is a step for surveying companies towards improving quantity surveyor's job satisfaction and commitment level. The roles of other contextual and organisational factors on job satisfaction and organisational commitment need to be subject to future research.