Impact of KM Infrastructure Dimensions on Knowledge Acquisition and Capture–A Special Reference to Auto Component Small & Medium Sized Enterprises of Pune Region

Abstract

Knowledge Management(KM) is a key concept in today’s business world. Knowledge is an intellectual asset for each organization. Knowledge Management, the systematic management of organizational knowledge - a strategic corporate asset thus is captured, transferred, shared and, utilized for organizational competitiveness. To get the most value from a company's intellectual assets, KM practitioners should maintain and manage it for long term benefits. It is imperative to acknowledge the knowledge and such a discipline of KM is now well-established in many large organizations and they practice in a better way. This has been neglected amongst Small & Medium Enterprises (SMEs) especially the auto component firms. Therefore, this research study has been conducted in Auto Component SMEs of Pune Region to understand KM Infrastructure dimensions such as culture, employee participation, leadership, rewarding with incentives and training and mentoring followed amongst the SMEs and its impact on Knowledge Acquisition and Capture dimension of KM process. The findings appear that in SMEs, there is a significant impact of training and mentoring on knowledge acquisition and capture. Rest of the KM infrastructure dimensions like culture, employee participation, leadership and rewarding with incentives are not having significant impact on Knowledge acquisition and capture.