Work Stress as a Consequence of the COVID-19 Pandemic: A Systematic Review

Abstract

The purpose of the study was to explore the works and existing scientific information in the databases on work stress during the COVID-19 pandemic. The specific objectives were: to determine the approaches addressed by research on work stress and to analyze the main results achieved. The study was of a documentary type, with a bibliographic design, framed in a systematic review. The articles indexed in the Web of Science and Scopus databases were reviewed, considering the keywords and search limits: work stress, pandemic and COVID-19, published between 2020 and 2022; obtaining 161 articles. The inclusion criteria were applied: original articles, dealing with the subject, in English and with open access; leaving a sample of 22 publications, presented according to a PRISMA diagram. The main approaches addressed were: work stress, working life and remote work; work stress in health workers; work stress in agricultural workers; job stress in restaurant workers; work stress in teaching workers; work stress in prison workers and work stress, depression and anxiety. The results reveal that the workers who experienced the greatest work stress were those in the health sector, considering the latent risk of contagion for being the front-line personnel in care. Consequently, it was determined that the impact of resilience and social support can help minimize this condition.