Smart City and Data Intelligence Analysis of Salvador’s City Hall NOA Cidadão application

Abstract

This article analyzes the data intelligence developed by NOA Cidadão, an application by Transalvador/Municipal Council of Salvador (PMS), in the “Salvador 360” project. From a neomaterialist perspective (FOX; ALLDRED, 2017) we performed: a) An interface analysis; b) A content analysis of official documents and public communications; and c) An user reaction analysis on Google Play Store using the Appbot tool. We argue that the application mobilizes a comprehensive network, articulating data, processes, institutions, agents and equipment. We conclude by pointing out that the NOA Cidadão application is a network device that depends both on the user’s willingness to provide data, as well as on other institutions and Transalvador servers to work as a smart app.