Reduction of Communication Uncertainty for COVID-19 Community Service Program Students Universitas Sebelas Maret

Abstract

The COVID-19 pandemic that has hit the world since the beginning of 2020 has certainly had a major impact on human interaction. The world of education is one of those affected by restrictions on the learning process and also other policies, including community service activities carried out by students, namely Kuliah Kerja Nyata(KKN). Universitas Sebelas Maret is a state university which at the beginning of the COVID-19 Pandemic was a pioneer in holding the COVID-19 community service program. Student KKN in its work program holds activities related to preventing the transmission of COVID-19 in the community as well as food and economic security. What is different from KKN is usually the COVID-19 KKN, students have to go out on their own in the community without being in groups. They hold KKN work programs in their respective neighborhoods while maintaining health protocols. This study will review the reduction of communication uncertainty that occurs to students of the COVID-19 Community service program at Universitas Sebelas Maret where they have to build relationships independently with the surrounding community where they feel that they have left their homes for a long time while studying in Solo. There is a sense of communication uncertainty that occurs in students when they have to interact and build communication with the community, therefore, this study uses the Uncertainty Reduction Theory (URT) perspective which was pioneered by Charler Berger and Richard Calabrese. This research is a qualitative research using a descriptive type of research and with the conclusion of an active, passive, and interactive description of the strategy for reducing communication uncertainty for COVID-19 students.