Abstract
In this economy, maintaining good relationships with customers is vital. So what do you do about clients or prospects you can't stand? Here's how to charm your five most difficult customer types.
Cite
CITATION STYLE
APA
Berzon, J. (2002). Tough Love. Sales and Marketing Management, 154(12), 35. https://doi.org/10.11606/issn.2178-0447.ars.2018.143243
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