Tough Love

0Citations
Citations of this article
38Readers
Mendeley users who have this article in their library.

Abstract

In this economy, maintaining good relationships with customers is vital. So what do you do about clients or prospects you can't stand? Here's how to charm your five most difficult customer types.

Cite

CITATION STYLE

APA

Berzon, J. (2002). Tough Love. Sales and Marketing Management, 154(12), 35. https://doi.org/10.11606/issn.2178-0447.ars.2018.143243

Register to see more suggestions

Mendeley helps you to discover research relevant for your work.

Already have an account?

Save time finding and organizing research with Mendeley

Sign up for free