Managing Covid-19 information in 4.0 online digital media: Issues and challenges in Malaysia

Abstract

The advancement of technologies is creating fast and vast information for people around the world. The current communication technologies are also offering individuals the opportunity and platform to be more skilful, creative, and innovative. With such rapid development, the media, printed and electronic, are affected in more ways than imagined. In conjunction with the emergence of Covid-19 also known as the world pandemic, the modern communication technologies play a significant role in filtering the information that gets out to the public. The purpose of this article is to highlight the issues and challenges of using media communication technologies in managing the information related to Covid-19 in Malaysia. The three major issues discussed in this paper are limited accessibility, false or fake news and misinformation. Finally, steps and preventive measures were discussed to ensure the accurate information being circulated to the public.