Human cooperation with artificial agents varies across countries

Abstract

People are keen to exploit cooperative artificial agents for selfish gain. While this phenomenon has been observed in numerous Western societies, we show here that it is absent in Japan. We examined people’s willingness to cooperate with artificial agents and humans in two classic economic games requiring a choice between self interest and mutual benefit. Our participants in the United States cooperated with artificial agents significantly less than they did with humans, whereas participants in Japan exhibited equivalent levels of cooperation with both types of co-player. We found a notable difference in how people felt about exploiting their cooperative partner: people in Japan emotionally treated artificial agents and humans alike, whereas people in the United States felt bad about exploiting humans, but not machines. Our findings underscore the necessity for nuanced cultural considerations in the design and implementation of such technology across diverse societies