Cost-Benefit analysis of employee training: A literature review

Abstract

This article reviews current literature related to cost-benefit analysis of employee training programs. After a conceptual stage is set and the meaning of terms is clarified, methodologies for measuring costs and benefits, and problems related to this process are discussed. Primary and secondary beneficiaries of training are identified. The need for distributional assignments of costs as a function of benefit is described. Following the identification of problems inherent in cost-benefit research, concluding comments focus on the need for practical applications of cost-benefit research. © 1989, Sage Publications. All rights reserved.