Improving Inpatient Endocrine Referral Management Using the Alertive App and a Structured Registrar Rota: A Quality Improvement Project at a UK District General Hospital

Abstract

Disorganization in inpatient referral management can be due to multiple reasons and causes delays in patient care. We assessed the use of a hospital-approved mobile app called Alertive for referral management. The use of the app improved the referral handling process and led to the formulation of a structured rota for the first time, representing a sustainable change. Our project showed that the use of secure apps can be the future of inpatient referral management.