Effect of human resource management functions on the balanced scorecard – case study Jordanian public joint-stock companies

Abstract

The acceleration of contemporary and influencing changes in the future of administrative organizations has imposed on these organizations new, added challenges, which are evident in their relentless pursuit of realizing, absorbing, and introducing advanced systems adapting to modern ideas and trends, which give organizations the modernity and development character. The paper's study sought to determine the impact of human resource management functions on the balanced scorecard in Jordanian public joint-stock companies. Appropriate statistical methods were applied to the research process. In light of the results obtained, the study recommends the need to work on creating an organizational culture that promotes the optimal and effective use of human resource management functions in the organizational environment. Upgrading these functions to the desired higher levels, achieving compatibility between design and analysis of work with organizational structures, can provide incentives for employees and develop business procedures to improve the balanced scorecard of the organization.