What are the Features and Practices of Workgroups that Epitomize Cohesion: Development of a Preliminary Measure

Abstract

Presently, no consensus has been reached with regards to measuring workplace cohesion. Cohesion measures often allude to abstract concepts rather than tangible features, therefore this study identified the tangible features and specific practices that epitomize cohesive workgroups. Specifically, 28 individuals were interviewed and asked to reflect upon two workgroups in which they had been employed before, only one of which was cohesive. Participants identified tangible features, practices, or characteristics that typified each of these workgroups. Content analysis uncovered 14 features of cohesion, such as shared emotional events in the past, friendly and welcoming greetings, and a feeling of pride when other people in the team excel on some task. A provisional measure of cohesion was then distilled from these items.