Empathy through Listening

Abstract

We often seek empathy from others by asking them to listen to our stories. But what exactly is the role of listening in empathy? One might think that it is merely a means for the empathizer to gather rich information about the empathized. We shall rather argue that listening is an embodied action, one that plays a significant role in empathic perspective-taking. We make our case via a descriptive analysis of a paradigm case of empathy mediated by listening or what we can call empathy through listening. On our view, empathy through listening involves three distinctive features: (1) dynamic unfolding, (2) collaboration, and (3) mutual perspective reshaping. Listening contributes to this process by initiating and sustaining a feedback loop of receptivity that occurs between empathizing and empathized agents.