Redesign Spring Bed Based on the Needs of Consumers

Abstract

Redesign is needed to evaluate the results of the design before. Completion of the design can be applied to the existing products. Spring bed became one of the human's needs that helps us to sleep well. This research was conducted at a spring bed company based in Medan, Indonesia. Based on preliminary observations, it is known that there are several consumer complaints about spring bed design that exist today. Therefore, we conducted a research to discover the desire of consumers to spring bed design by using Kansei Engineering Method. Questionnaires were distributed to 97 spring bed product consumer, and the results of questionnaires showed that the fifth design was the best design chosen from among 10 existing designs.