The effect of motivation on job satisfaction of health center workers in the Kingdom of Saudi Arabia in light of the COVID-19 pandemic

Abstract

This research aimed to understand how incentives affect job satisfaction among employees at health centers in Bisha, a region in Saudi Arabia. The method used was descriptive and analytical, involving all 1,300 employees at these health centers, with 274 randomly chosen participants for the survey. A questionnaire collected data from these participants. The findings suggest that the average job satisfaction among these employees is moderate, indicating they are somewhat satisfied. However, the system of incentives was generally found to be weak, despite a clear link between incentives and job satisfaction, proven significant at the α≤0.01 level. When considering educational background and years of experience, these factors did not significantly impact satisfaction levels with the incentive system at the α≤0.05 level. Yet, gender did show a significant difference in satisfaction levels at the same significance level. The research concludes that there is a need to reevaluate and improve the incentive system for health center employees in Bisha to enhance their job satisfaction. It suggests conducting further research to develop management strategies and explore new methods to increase employee satisfaction.