Effect of work intensity, job stress and somatization symptoms on certified care assistants’ burnout at long-term care facilities

Abstract

Purpose: This study aimed to identify the degree of work intensity, job stress, somatization symptoms, burnout, and the factors affecting burnout among certified care assistants (CCAs) in long-term care facilities. Methods: 181 CCAs from four cities and two counties completed a self-reported questionnaire from 20th April to 26th May, 2019. Data were analyzed using SPSS/WIN 25.0 by descriptive statistics, t-test, ANOVA, Pearson’s correlation coefficients, and a hierarchical multiple linear regression analysis. Results: The participants’ burnout totaled 44.04±13.31 (range: 20~100), with significant differences in gender, perceived health status, regular exercise, perceived salary level, job satisfaction, and intention to turnover (t=2.33 p=.021; h=28.88, p