O agir em saúde da família: As condições existentes e necessárias para a interação e a troca de conhecimentos na prática professional

Abstract

This paper describes the main conclusions of a research developed from 2005 to 2007 in the Family Health Unit Jardim Pinheiro, in the Sanitary District of Santa Felicidade, Curitiba (PR, Brazil). It was investigated the existing and necessary conditions for the interaction and the knowledge exchange among the professionals of the Family's Health Program (PSF) teams. A descriptive qualitative study has been accomplished, using a half structuralized interview and direct observation as methods of data collection. It has become clear that the investigated PSF's establishment was spread by collective discussion between the directly involved professionals, an evident fact in statements that reveal doubt and insecurity to the introduction of the proposal. It has been verified a distance between what is rank in official regulations and documents about the PSF conception and the reality perceivable organization. Considering this program's conception and practice, it has been verified the importance of thinking and acting on the work processes, operating devices in order to modify technical and social relations in daily team's works, recognizing the different human areas included in the health professional's formation: social, procedural, affectiveness, knowledge, behavior and expression of willingness.