Assessment of Standardization Profiles in Indonesia as Part of Quality Infrastructure

Abstract

Quality assurance is a very important factor nowadays in consuming a product, goods, or services. Standardization has a role in the standards development so that they can be accepted in national and international trade. As one of the crucial pillars, the condition of the standardization process in a country must be in an ideal position. So, the research aims to identify the profile of standardization development in Indonesia and analyze the existing conditions compared to the ideal conditions using a comprehensive diagnostic tool that was developed by The World Bank and Physikalisch-Technische Bundesanstalt. The results show that standardization activities, it has not all reached the ideal position. Several improvements are needed, especially in the pillar legal and institutional framework; administration and infrastructure; service delivery and technical competency; external relations and communication. Therefore, it is necessary to develop some activities of this pillar, to realize a comprehensive quality assurance for products or services in Indonesia.