Unfair Commercial Practices and Corporate Social Responsibility (CSR) in the Digital World

Abstract

Summary The article investigates the connection between the unfair commercial practices and the concept of corporate social responsibility (CSR) from the perspective of consumer law. With the use of descriptive analysis and normative argument, it provides examples of unfair commercial practices by large enterprises within the travel sector and explains how they breach the EU legal regulation. The article concludes that the concept of CSR covers actions which go above the basic legal regulation and since the practices performed by the enterprises within the travel sector discussed in the article breach several legal regulations, they may not be presented as CSR activities.