Environmental Functions Provided by Malaysian Local Government: User's Perception

Abstract

Problem statement: This research is about users' perception of environmental functions provided by local government focused on Kedah Local authorities. Recently, the local authorities in Malaysia have been soundly criticized for poor management and they are subjected to daily barrage of questions and complaints directly in the press and tougher higher ups at the state and federal levels. Approach: Due to the problems arise, this research tried to identify the factors affecting the user's perception of environmental functions provided by local government in Kedah and to examine the environmental functions provided by local government with level of users' perception in Kedah. Hypotheses testing showed the research design and quantitative method through questionnaires provided to the respondents.