Exploring the design space for Crowdsourcing Journey eXperience

Abstract

This paper aims to establish a design space for tools to crowdsource data about Journey eXperience (JX). Understanding JX could provide a range of benefits in various domains, including transport planning, urban design, and individual route planning, and support efforts to achieve more sustainable transport systems. A key challenge in studying JX is finding effective ways to collect data. We present initial results from a diary study that explores what JX means and how JX data might be collected. We show how the experience of journeying through space differs from experiences of being in space, provide an initial description of factors that influence JX, and offer high-level insights of relevance to the design space of JX data collection.