The Impact of Job Burnout on the Performance of Staff Member at King Abdul-Aziz University

Abstract

Job burnouts have been associated with reduced employee satisfaction and performance. Establishing the causes of job burnout and its effect on staff members of the King Abdul-Aziz University, Jeddah, Saudi Arabia, was the intention of the present investigation. Three dimensions of burnout were assessed: exhaustion, depersonalization, and personal accomplishment. It was hypothesized that each of the three had direct impacts on workplace satisfaction and performance. The research assumed a quantitative approach using a descriptive design. Data from 500 individuals who work at the institution were randomly sampled and analyzed; and information obtained through questionnaires. The mean exhaustion level of the sample was 2.95 (std, dev. = 0.77) while that for depersonalization and personal accomplishment were 2.09 (std, dev. = 0.77) and 3.83 (std, dev. = 0.53) respectively. The average staff performance was 3.36 (std, dev. = 0.60). Significant associations were established between performance and each of the dimensions.