Technology Adoption among Zakat Institutions in Malaysia

Abstract

This research observes technology adoption among zakat institutions in Malaysia. To achieve the said objectives, qualitative methodology approach is adopted in this research where primary data is collected via observation of website or any related materials that support technology application among Zakat institutions in Malaysia which including website, online collection or payment system and others. Findings from the observation indicate that majority of the Zakat institutions have started to utilise technology system in their organization especially with regards to zakat payment. However, there is still lacking of technology usage for zakat distributions, awareness as well as Zakat fund reporting to the public. Overall, as zakat collection and distribution have involved millions of records and its management is still questionable by all parties, it is believed that technology will enhance the operations of Zakat institutions to become more efficient and effective to distribute wealth to the needy. This will at the end increase public trust towards the institutions.