SYSTEM USABILITY SCALE (SUS) SEBAGAI METODE PENGUJIAN KEGUNAAN PADA SITUS PROGRAM STUDI

Abstract

Usability testing and evaluation is part of the process of increasing user satisfaction. Usability can also be used to improve usability in Situs user interactions. This research was conducted to measure the usability level of the Situs of the Civil Engineering Study Program at the National Development University "Veteran" East Java. Usability measurement is carried out to assess whether user interaction with the Situs is going well and users can achieve their goals when visiting the Situs. This research is quantitative in nature using the System Usability Scale (SUS) measurement model with 10 statements as a benchmark for usability assessment and one open question to find out the information needed by users when visiting the Situs. The sample was collected using a purposive sampling technique with a total of 84 active student respondents. Data testing is done by testing the validity and reliability test. The results of the SUS measurement on the Situs http://teksipil.upnjatim.ac.id/ obtained a score of 63.81 with Acceptability Ranges classified as Marginal High, Grade Scales including D scores, and Adjective Ratings classified as Good. The SUS score on the Civil Engineering Situs is below the score of 68 as the SUS average score.