Second Life Complements the Internet for Reference Librarians

Abstract

Librarians meet in Second Life to discuss collaborative reference services. Six librarians in front of a large map type quickly -- using a language that looks like Swedish although the map is in English. It is soon apparent that these visitors are not familiar with the area and are trying to find their way "You're very petite!" I once commented, and five others in the room turned around to look at a short woman. One spectator admitted that she felt rude. These two scenarios could happen only when people are interacting face to face -- except that none of these people may have even been physically located in the same room. All were interacting via Second Life. This article is an introduction to Second Life culture from the perspective of a real-life and avatar reference librarian. It also gives reasons why librarians and their patrons may or may not want to utilize Second Life. Adapted from the source document.