System and Information Qualities in Mobile Fitness Apps and Their Effects on User Behavior and Performance

Abstract

Grounded in goal setting theory and other IS models, this study introduces a robust model, that examines the determinants of MFA goal setting and goal tracking use, and their impact on user behavior and achievement. The empirical results show that system quality and information quality are two key determinants of MFA goal setting and goal tracking use, which significantly influence a user’s goal achievement and behavioral change in terms of physical activities.