The orientation-maturity framework for understanding the e-government key issues in China

Abstract

Chinese government has long been striving to promote the development of e-government in near several years through utilized lots of information communication technologies (ICT) in public sectors for accelerating administrative transformation. The e-government projects from different sectors of Chinese government, however, often start from multi-objectives and perform in thousands different ways. For describing the general characteristics of e-government in China, this paper investigates the key issues of the e-government application and management in China. Based on data collected from Chinese governmental employees, the paper orders the e-government key issues and discusses the implications of the findings based on the orientation-maturity framework, a specific analytical framework developed in the paper. The findings may provide helpful reference for both practitioners and scholars to better understand the current situation of e-government in China and response the forthcoming challenge of administrative transformation due to ICT diffusion and utilization. © 2014 IEEE.