The Impact of Dissonant Tie on Innovation Performance of Digital Transformation: Innovation From Difficult Working Individuals

Abstract

The acquisition of innovation performance through social network relationship resources is a common behavior pattern of organizational members. Recent social network research suggests that negative ties may also have a positive impact on organizational innovation compared with positive ties. Based on this, the paper investigates the impact of dissonant tie, which are a combination of problem-solving tie and difficult working tie, on organizational innovation. The empirical results show that dissonant tie promotes organizational innovation performance and are enhanced by digital sensing and digital seizing, while the increasing effect of the dissonant tie on organizational innovation performance is not verified under the moderating effect of digital reconfiguring. The findings are useful for understanding why certain negative ties may promote organizational innovation and performance, and to provide a theoretical basis for how manufacturing companies can use complex social network ties to survive organizational change and enhance organizational adaptability in digital transformation.